Mardis Gras Shuttle

Terms and Conditions of Travel with STL Party Bus (Touchstone Transportation, LLC)
1. The remaining balance payment is required by Friday, the week prior to pick up if paying by credit card, or
at the time of pick up if paying by cash. Payment is non-refundable in the event any breach results under the
terms of this Contract. Chauffeur gratuity of 15% is included in the total.
2. A security deposit of one hundred dollars ($100) will be charged to the credit card of Client on file at the
time the reservation is confirmed. At the time of full payment, the $100 deposit will be credited towards the
balance of the total. There will be no refund of the deposit for any reservation cancellation. If there are any
unsatisfactory conditions they will be documented and turned into the accounting department with a dollar
value established. This amount will be deducted from the Client's credit card on file. Unless previously signed
via DocuSign, the person's credit card that is used for the deposit or any payments MUST be present to sign
the credit card receipt when the chauffeur arrives at the pickup location.
2a. Client is prohibited from reducing the number of hours or the size of the vehicle within thirty days of the
reservation date. If the Client attempts to cancel the contract, after pick up has occurred, Company is
authorized to charge the credit card of Client on file the remaining balance in full, plus a chauffeur gratuity of
20%
3. Company builds an estimated amount of fuel into all local reservations. Based on the destination
information provided by the Client, out of town trips will incur an additional fuel charge.
4. All charges are computed from scheduled pick-up time or when you begin using the vehicle, whichever is
first, until the drop-off is complete. Overtime will be permitted, upon vehicle availability. It is best to arrange
possible additional time prior to your reservation. Overtime is billed by the hour and will be collected in cash
prior to any overtime occurring. Overtime rates will be equal to one and a half times (1-1/2) the stated hourly
rate charge.
5. Company has the right to terminate service for any form of abuse, behavior deemed inappropriate, or
Contract breach, without refund. In case of misconduct, drug use, or any other violation of this Contract by
Client or members of Clients party, or if Chauffeur is or feels threatened or otherwise deems the party unruly
or endangering the safe operation of the vehicle, Chauffeur has the right to terminate this Contract without
any refunds and drop passengers off at the nearest safe location. This is meant for the safety of Company and
Client. Company also reserves the right to expel any person from the vehicle for any reason mentioned above
or any other misconduct.
6. Company inspects each vehicle before, during, and after each rental. In the event of damage to the vehicle,
Client assumes full financial liability for any and all harm and damage caused by client or any members in
client’s party during the service, and the cost of repairing such damage. This includes both interior and
exterior damage to repair, replace, and clean vehicle or any parts of vehicle. The cost of repairing, restoring,
or otherwise remediating any damage to a vehicle caused by client may be charged to such client’s credit card
on file or billed directly to such client, without prior notice. Additional fees may be charged to cover damages
at the company’s discretion. Client will be charged a minimum of price listed below for the following
occurrences. All prices are charges per occurrence:
A. Smoking in vehicle, including cigarettes, e-cigs & cigars. – One hundred fifty dollars ($150.00)
B. Ripped or damaged upholstery – Five Hundred Dollars ($500.00).
C. Liquid spilled on floors or damaged floors – Two Hundred Dollars ($200.00).
D. Vomit or any bodily fluid in or on the vehicle –Two Hundred Dollars ($200.00).
E. Excessive mess in the vehicle – Two Hundred Fifty Dollars ($250.00).
F. Breaking of lights – Two Hundred Fifty Dollars ($250.00).
G. Breaking air conditioner – Nine Hundred Fifty Dollars ($950.00)
H. Breaking of DVD player, CD player, IPod, radio or dance pole – Five Hundred Dollars per item ($500.00)
I. Breaking of TV - Nine hundred Dollars ($900.00)
J. Broken or missing AUX cord - Twenty Dollars ($20.00) if supplied.
K. Opening of any Emergency Exit door or Emergency Exit window unless instructed to do so by the chauffeur.
- Two hundred fifty dollars ($250.00)
7. Alcohol consumption by persons under the age of 21 is strictly prohibited in the vehicle. A parent or legal
guardian MUST make all reservations for proms, homecomings, school dances or any birthdays under the age
of 18. Privacy partition is to remain open to the Chauffeur if the passengers are under the age of 21, unless
accompanied by an adult. Company reserves the right to check the identification of any passenger on the
vehicle at any time and for any purpose whatsoever. Company reserves the right to refuse service to persons
that appear to be under the influence of drugs and or unable to care for one’s self, or are objectionable to
another passenger. No person may use any illegal narcotics or controlled substances in the vehicle, or smoke
in the vehicle. In the event of underage alcohol consumption, illegal drug use, or smoking in the vehicle, the
service will be terminated immediately and without refund. Pets of any kind are not allowed in the vehicle. All
coolers must have lids that close securely, and any cooler drain plugs must remain closed at all times.
Styrofoam coolers are not permitted on any vehicle. Client shall be responsible and shall pay for all fines and
penalties assessed by state and/or local authorities as a result of the violation of any law by the client.
7a. Food Policy - Food is not permitted to be consumed on the vehicle without prior approval.
8. Drug use in the vehicle is prohibited by law. All contraband, firearms, and items considered “weapons” are
strictly prohibited in the vehicle. Company reserves the right to inspect all belongings for alcohol and
contraband.
9. Any fines that Company is charged due to the actions of Client will be charged to the credit card of Client on
file. These include but are not limited to fines related to underage drinking, over capacity, jumping on top of
the vehicle, and throwing trash/littering out of the vehicle. Client agrees to directly pay the chauffeur for any
parking expenses and toll fees incurred during the transporting of Client.
10. Neither Company, its agents, nor employees shall be liable for any personal property of Client or members
of Client’s party, which is misplaced, damaged, stolen, or left in the vehicle
11. Client consents to allow Company to use any and all photographs, video, and audio made or recorded
during this Contract of Client and any members of Client’s party for any purpose Company chooses to,
including marketing and commercials of any type (internet, television, magazines, etc).
12. Except in the case of willful misconduct or gross negligence of Company, its agents or employees, Client
hereby waives any & all claims against Company, its agents or employees for injury, loss, or damage, including
consequential damages, to Client or members of client’s party’s person or property from whatever cause.
Client waives any right of subrogation with regard to the same. Company is not responsible for injuries that
occur while riding in vehicles. Any injury that does occur must be reported immediately to the chauffeur of
vehicle. Injuries not immediately reported are treated as if they did not occur during the Contract.
13. All rentals are subject to weather condition. If conditions are deemed by Company, to be unsafe, Client will
be contacted with as much notice as possible. Any cancellations due to weather will be eligible for a
reschedule at the next available date, or for a refund of deposit. Company does not guarantee arrival at or
departure from any point at a specific time due to circumstances beyond its control such as accidents,
breakdowns, traffic and road conditions, storms, etc. and shall not be held liable for claims resulting in delays
from such conditions. Company cannot be held responsible for delays or inconveniences due to unknown
and/or unforeseen mechanical failures or situations deemed as “Acts of God.”
14. In the event of a vehicle breakdown, all efforts will be made to supply a replacement vehicle. If a
replacement vehicle is sent and/or client refuses a replacement vehicle, no refund is due. If no replacement
vehicle is available, refund shall be limited to the amount paid by customer. Company is not responsible to
fulfill itineraries developed by Client, which indicate a time that Client expects to arrive at certain locations
after the initial pick up time.
15. Company reserves the right to substitute the reserved vehicle for another replacement vehicle for any
reason. Company will make a good-faith effort to notify Client in case a substitution does occur. Company will
also make a good-faith effort to substitute with a similar type of vehicle. 16. Should Company incur any
expense in collecting or attempting to collect from Client any sum provided for in this Agreement, Client
agrees to be liable for the entire amount of such expense, including but not limited to attorney's fees, court
costs, and collection agency fees.
16. Client agrees that all terms of this Contract and any disputes that may arise from this Contract shall be
interpreted under the laws of the state of Missouri. Client also agrees that any and all disputes and claims
relating in any way to this Contract (including the arbitration of any claim or dispute and the enforceability of
this paragraph) shall be submitted to and resolved by means of confidential arbitration conducted in the State
of Missouri, City of St. Louis. The arbitration shall be conducted under the then prevailing Commercial
Arbitration Rules of the American Arbitration Association (AAA) by an arbitrator mutually agreed upon by Client
and Company. Client and Company may litigate in court only to compel arbitration under this Contract or to
confirm, modify, vacate, or enter judgment on the award rendered by the arbitrator. The arbitrator’s award
shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest
extent permitted by applicable law, no arbitration under this Contract shall be joined in an arbitration involving
any other current or former user of Touchstone Transportation, LLC., whether through class arbitration
proceedings or otherwise. If the arbitrator determines that one party prevailed in the arbitration process they
will be entitled to compensation for attorney’s fees and costs from the other party.
17. The Terms constitute the entire Contract between each Client and Company with respect to all subject
matter covered herein, and supersede all previous communications, representations, understandings and
Contracts, either oral or written, between the parties with respect to said subject matter. This Contract or any
portion hereof shall not be construed against the drafting party by reason of that party having drafted the
Contract or portion hereof. This Contract may not be modified by either party except by a written Contract
signed by both Client and Company.
18. By checking the box below, I (Client) signify that I have read the terms and conditions of travel stated
above in this Contract and agree to all stated terms and conditions. I further declare and represent that I am
at least 18 years of age, that I have full legal capacity to be bound by this Contract, and that I am signing this
Contract of my own free will and accord. I (Client) authorize company to charge my credit card and agree to
its terms.